Configuration Support



Cheap Dialers offers a wide range of support solutions to fit just about any business need. Support plans are available in a wide range of options including 24×7 emergency support. You also have the option to only pay for the services that you require on a pay as you go plan.

We can help assist you with your support needs outside of VICIdial as well. We have experienced industry professionals that can help you with Asterisk, general Linux support, network services, customized programming, and numerous other areas requiring tech savvy know-how to get things done.

Let us help get you back up and running.


Configuration and tuning of a system in order to optimize it’s effectiveness is a skill acquired through years of experience and training. Our configuration support is designed to help reduce this learning curve and allow a greater understanding of how all the features of the dialer work. Configuration support is offered for optimizing dialing patterns, campaign management, archive control, lead management, and many other aspects of VICIdial.

This level of support is designed to be a valuable resource tool for your Linux/IT support staff. If you would rather the CD maintain your dialer then you may purchase a support plan designed to fit your needs. Customers that already have an active support plan will receive pro-rated 24×7 configuration support unless you purchased 24×7 premium support on your plan.


Additional information

Number of Hours

1 Hour tech support, 2 Hours tech support, 3 Hours tech support, 4 Hours tech support, 5 Hours tech support, 6 Hours tech support, 7 Hours tech support, 8 Hours tech support


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